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Mon-Sat: 9am-5pm Sun: 10am - 4pm
Sutton Road, Rochford, Essex SS4 1LQ
01702 611211
info@scottsofsouthend.co.uk
This Privacy Policy was published Thursday 17th Mar 2022. At Scott’s of Southend we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR). This privacy policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This privacy policy applies to the use of our services and to our sales, marketing and customer contract fulfilment activities. It also applies to individuals seeking a job at Scott’s of Southend.
Scott’s of Southend is a Garden Nursery based in Rochford, Essex.
We collect and use personal data mainly to perform direct sales, direct marketing and customer service. We also collect data about suppliers, partners and persons seeking a job or working in our company. We may use your information for the following purposes:
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Scott’s of Southend and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
We collect name, phone number, title and email address, in addition to your company’s name and contact information. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails. From our websites we may collect IP-address and actions taken on the site. If you apply for a job at Scott’s of Southend, we collect the data you provide during the application process. Scott’s of Southend does not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws. This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymised.
You have the following rights with respect to your personal data:
Any query about your Privacy Rights should be sent to info@scottsofsouthend.co.uk
We use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. This may include Facebook, and Google Analytics. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked. This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
We may pass your information on to our distributors, agents, sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf. If required by law: We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.
Scott’s of Southend reserves the right to amend this privacy policy at any time. The applicable version will always be found on our websites. We encourage you to check this privacy policy occasionally to ensure that you are happy with any changes. If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.
If you are unhappy with the way in which your personal data has been processed, you may contact info@scottsofsouthend.co.uk
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, if on a previous visit you went to our blog pages, we might find this out from your cookie and highlight similar stories on your second and subsequent visits.
Please note that during your visits to our website you may notice some cookies that are not related to directly to us. When you visit a page with content embedded from YouTube, or one which has a “Share” button, you may be presented with cookies from these websites. We have no control of these cookies and you should check the third party websites for more information about these.
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this site, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Our Rewards Card and App is our way of saying thank you for shopping with us.
The promoter of SCOTTS CLUB whose registered company number is SCOTTS OF SOUTHEND and registered office is Sutton Road, Rochford, Essex SS4 1LQ
By joining the SCOTTS CLUB loyalty program, we will collect and use personal information about you in accordance with data protection legislation and our Privacy Policy. This personal information includes your registration details, information about the use of your Loyalty Card, shopping purchases and other information that you give us. It will be used to administer the loyalty program, provide you with benefits, personalising your offers and to keep you updated with our latest news.
These terms and conditions replace all previous versions and are correct as of SEPTEMBER 2024 They will be governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts is SCOTTS OF SOUTHEND reserves the right to change these at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to participate in the scheme following such a change will be considered to have accepted the updated terms and conditions.
A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
Your purchase history will be used to look up receipts on your request and to send relevant information and reward vouchers.
Members are only entitled to participate in one loyalty account each.
SCOTTS OF SOUTHEND reserves the right to refuse, merge or close additional accounts at any time.
Loyalty accounts and vouchers cannot be transferred, bought, sold or traded in any way and cannot be exchanged for any cash alternatives in whole or in part. Terms and conditions of voucher use will apply and will be stated on each voucher issued.
All vouchers issued are non-transferable
If the loyalty program reasonably suspects abuse, fraud or misconduct in respect of use of the card, it may refuse to issue and/or cancel points or vouchers. You may not rely on any human or software error which results in the award of points or vouchers to which you are not entitled under these conditions.
If no transaction occurs by a member in any consecutive twelve-month period, any offers and/or vouchers may not be issued.
Your name, full postal address, email address, date of birth must be provided for a card to be registered. Applicants must be aged 18 or over and must have a resident UK, Channel Island or Isle of Man address SCOTTS OF SOUTHEND reserves the right to refuse an application at its sole discretion.
Members will need a valid email address to register your card/ sign up to our app. If you do not register your card /app you will not become a member or be able to collect your points nor will you be eligible for other offers and promotions available to members.
SCOTTS OF SOUTHEND will use your email address to administer the loyalty program, communicate our T&Cs and send you information about the current offers. If you don’t want to receive marketing emails, you can unsubscribe at the bottom of the emails. However, by unsubscribing, you won’t be able to see all the great offers available to you without logging in to the app.
For enhanced security and ease, the SCOTTS CLUB mobile application may offer biometric login capabilities, including but not limited to thumbprint or facial recognition. This feature is optional and can be used by a member at their discretion.
By opting into enabling the Biometric Login feature, you consent to the use of your data solely for the purpose of identity verification and application access. This data will be encrypted and stored securely on your device.
Members are responsible for ensuring that their biometric data is kept secure and for not allowing others to access their account via Biometric Login.
Members can change or disable the Biometric Login feature at any time through the Application settings. Upon disabling, Members will be required to use alternative login methods, such as a password.
SCOTTS OF SOUTHEND shall not be held liable for any loss, theft, or unauthorised access to a Member’s account through the Biometric Login feature.
Members who provide their date of birth at point of application or by updating their details within their App will be issued a birthday treat voucher on or around the birth date they supply. Expiry date and other terms and conditions will be displayed on the member’s voucher. Members will only be entitled to one birthday voucher per year.
SCOTTS OF SOUTHEND reserve the right to change or withdraw the birthday treat at any time.
Members will be provided with a hot drinks’ loyalty card in their App which will issue a voucher for a free hot drink after the member purchases X hot drinks at full price. The member must scan their App card for each of the X hot drinks purchased to qualify for this offer. The expiry date and other terms and conditions will be displayed on the member’s voucher.
SCOTTS OF SOUTHEND reserve the right to change or withdraw the hot drink loyalty card at any time.
To enter a prize draw, members are required to make any purchase SCOTTS OF SOUTHEND and to scan their App card during the transaction.
Winners will be selected via a randomised computer process. The draw will be made within 5 working days of the closing date and winners will be contacted within 14 days.
SCOTTS OF SOUTHEND will make reasonable efforts to contact the winners. However, if a winner has not responded to notification within 14 days of the first attempt, or if a selected winner is ineligible, in breach of these rules, or unable to take up the prize for any other reason, an alternative winner will be drawn using the same methodology as above. The process will repeat until an eligible winner is able to claim the prize.
SCOTTS OF SOUTHEND cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery.
The prize is non-transferable and cannot be exchanged for any cash alternatives in whole or in part.
SCOTTS OF SOUTHEND reserves the right in its absolute discretion to withdraw or amend without notice this promotion in the event of any unforeseen circumstances outside of its reasonable control or for such other reason as we deem appropriate.
The decisions of SCOTTS OF SOUTHEND are final and no correspondence will be entered into.
We would be sorry to see you leave but you may terminate your App at any time in which case all points on the card and vouchers issued shall be lost.
Steps to delete your App account:
Step 1 – Log into your App
Step 2 – Press the Account icon at the bottom of your App
Step 3 – Select the tab called ‘Details’
Step 4 – Scroll to the bottom and tap ‘Permanently Delete Account’
Step 5 – Enter your App password and press ‘DELETE’
Step 6 – Your customer record is permanently deleted immediately.
Steps to delete your APP account
Step 1: Log into the app
Step 2: Go to the Account icon
Step 3: Select the Details tab at the top
Step 4: Scroll to the bottom and tap ‘Permanently Delete Account’
Step 5: Enter App password, and tap delete.
Your customer record is immediately permanently deleted.